[Job Purpose] As a Korea Senior Product Specialist, you will either have end-to-end ownership on defining one or multiple product enhancements or find the next great opportunity that intersects the consumer need, channel priorities, and our growing core competencies. You will also be responsible for contributing our digital product strategy and finding other opportunities for Korea market. You will be working on very visible projects and cross-functionally influence Executive stakeholders. We’re looking for ambitious Product people who deal well with ambiguity and want to re-define how the industry approaches problems.
[담당업무] - Collaborating with product development and service operations team to predict and resolve pain points across the customer life-cycle through the creation of deep empathy with consumers, client, and their own product vision & key performance indicators. - Quickly assess market opportunities and competitive landscape to generate product vision and strategy which culminate compelling, motivating for development teams and stakeholders. - Determining what element is needed and conducts market study and research analysis to define new product requirements. - Developing a minimum viable product (MVP) tests to prove (or disprove) hypotheses and demonstrate a ‘Test & Learn’ mindset within the Product Team. - Navigate and prioritize the numerous product development paths with a framework and corresponding justification. - Work with external third parties (when necessary) to assess partnership and licensing opportunities. - Excellent interpersonal skills to cross-functionally influence at an Executive, managerial level, as well as a front-line team level - Monitor customer feedback and suggest appropriate product revisions. - Assist in the planning, development, design, and implementation of assigned program or product launch across development teams (IT, content operations, sales, marketing, customer solution). - Provide support for marketing collaterals, advertising materials, marketing campaigns, tradeshows, and other promotional activities. - Assist with the development, implementation, and coordination of strategic market plans for the product and assists in achieving product strategies set by the product manager. The senior product specialist works with the product manager and leads product specialist in the development of the strategies. - Assist in new product introduction and release activities. - Stay up-to-date with product knowledge, business flow, sales process and market dynamic. - Maintain complete documentations for all product related activities.
[자격요건] * The Senior Product Specialist supports the management and performance of a product team related to our digital product that is a value-added customer solution, over its service life-cycle. - Bachelor’s Degree required; MBA or other Master’s Degree preferred - 3+ years’ experience in product management and development, digital marketing, engineering, insurance or other relevant experience - Technical background as an Engineer, a Designer or both a plus; must have technical curiosity and ability to learn to speak the language of technology - Good documentation skills to effectively work with cross-functional teams - Strong skill levels in Excel and PowerPoint; preferred experience with database query tools (e.g., SQL) - Demonstrated quantitative and analytical skills, business acumen and technical skills to access and obtain data from a variety of systems - Demonstrated results influencing key stakeholders and improving key performance indicators - High level of skill in both oral and written communication and the ability to effectively present ideas and information to executive management and clients - Ability to respond effectively to clients, employees and management and handle sensitive and/or confidential communications - Comfortable working in a dynamic work environment that has changing priorities and tight deadlines - Good verbal and written communications in English and Korean