[담당업무] CRM Campaign - Build CRM strategy to encourage customer retention and boost consumer loyalty - Develop and operate CRM programs such as new welcome, mileage, birthday - Plan & execute VIP program and treatment - Execute regular customer communication to ensure the customer segmentation and marketing target - Analyze and evaluate CRM activities to share the insight and reflect on CRM strategy
Customer Database Management - Modify customers’ personal information upon request - Support customer complaint and claim to deal with customer information and transaction
[자격요건] - 4~7 years of marketing experience in the cosmetic/luxury/department industry